Let’s get you more Google reviews.
You care about your customers. You take pride in your work. Let’s help your reviews reflect that.
I’ll help you find where reviews are getting lost and build a simple system for asking, following up, and responding—one that fits how you already do business.
Meet with me in person in Vancouver, Washington and the surrounding Portland metro area—or work with me online from wherever you are.
One fee per project, starting at $550. No ongoing contract.
What’s included
- A review-readiness check: We’ll walk through your customer experience, from first contact to follow-up, and look for things that could be getting in the way.
- A plan that fits your business: Who asks, when to ask, and how to make it part of your routine.
- Your direct Google review link: Make it easy for customers to leave a review without searching for your business.
- Words you can use: Simple, natural requests and follow-up messages that sound like you.
- Tools to make it easier: Phone shortcuts, saved messages, or a QR code—whichever makes sense for your business.
- Personal training: Practice asking for reviews and learn how to respond when they come in.
- Someone to turn to: When questions come up afterward, you can reach out for guidance.
You keep the system and know how to use it.
First, let’s make sure the experience matches the work.
Sometimes a business does excellent work, but something around it lets the customer down.
- A missed message.
- A confusing invoice.
- A follow-up that never happened.
Sometimes the customer is delighted—and simply never gets asked.
We’ll look at what’s happening in your business before deciding what you need. If we find something that needs substantial work, we’ll discuss it separately before taking it on.
How it works
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First, we talk
Text me your name, your business name, and a little about what’s happening with your reviews. You don’t need a website to get started.
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We look at your process
You complete an intake form, and we talk through how you work with customers. We’ll look at what’s going well, what could use attention, and how you currently ask for reviews.
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I build your review system
I put together your plan, messages, review link, and any shortcuts you need. If you have a team, we’ll make sure everyone knows their part.
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You learn to keep it going
We’ll walk through the system together and practice using it. You’ll leave knowing what to do, when to do it, and how to respond.
Pricing
Starting at $550
One fee for your review-readiness check, custom system, and training.
$550 is for solopreneurs. Businesses with a team or a more involved process get a custom quote.
We’ll confirm what your business needs and agree on the price before we begin. Any substantial work beyond that scope is discussed separately.
Text Louanna to get startedA few things you may be wondering
Can you guarantee more five-star reviews?
No. Customers decide whether to leave a review and what to say.
What I can do is help you make asking for honest reviews easier, more natural, and more consistent.
Is this a monthly software subscription?
No. This is personal help building a system you can use yourself.
We’ll start with the tools you already have. You don’t need to buy review software to work with me.
How much time will it take?
You’ll need to participate in the intake and training, and make asking and responding part of your routine.
The goal is to make that routine easy enough to keep doing—even on a busy day.
What if I feel awkward asking?
We’ll find wording that feels comfortable and sounds like you. You’ll have a chance to practice, too.
You’re inviting customers to share their experience. There’s no need for a sales pitch.
What if I already ask, but people don’t follow through?
We’ll look at when you ask, how you send the link, and whether you follow up. A few small changes may make the process easier for both you and your customers.
Will you fix problems in my customer process?
We’ll identify issues that could affect the customer experience or prevent reviews, and discuss practical next steps.
If fixing something becomes a separate project, we’ll agree on the work and price before proceeding.
What about negative reviews?
We’ll cover how to respond thoughtfully, protect customer privacy, and recognize when a concern needs to be handled privately.
The system is built around honest feedback. Critical reviews can also show you where something needs attention.